- NATIONAL HELPLINE: 0800 012 322
- WHATSAPP NUMBER: 0600 123 456
- info@health.gov.za
This section covers questions about the NDoH Licensing Unit.
Applications for pharmacy premises licences are submitted online on the Department of Health portal hosted by the South African Pharmacy Council (SAPC) - www.sapc.za.org.
Note: No physical applications will be required to be submitted. All documents must be uploaded on the online application.
First time applicants: Go to Members of the Public tab - Apply for Pharmacy Licence.
Second time applicants: Login onto your online Group Owner profile and submit an application.
Change of ownership applications / Relocation: Liaise with the SAPC customer care on 0861 7272 00 or customercare@sapc.za.org to be given access into the online profile of the pharmacy you wish to change ownership of. This will enable you to login and submit a change of ownership application. Do not submit Change of Ownership or Relocation applications as new.
The person applying on behalf of the deceased person must provide the letter of executorship issued by the Department of Justice and the certificate of death.
Download a relevant reprint form on the Department of health webisite www.health.gov.za. Scroll down to Services and Links, click Licensing Unit, click Forms you will see the relevant Pharmacy Licence Reprint Form (Other).
Email the completed form to pharmapps@health.gov.za.
Download a relevant reprint form on the Department of Health website www.health.gov.za. Scroll down to Services and Links, click Licensing Unit, click Forms, you will see the relevant Pharmacy Licence Reprint form.
Email the completed form to pharmapps@health.gov.za.
Download the relevant reprint form on the Department of Health website www.health.gov.za. Scroll down to Services and Links, click Licensing Unit, click Forms, you will see the relevant Pharmacy Licence Reprint form.
Email the completed form to pharmapps@health.gov.za.
Log in to the SAPC website www.sapc.za.org with the credentials you created when applying online, you will be able to track progress of your application.
Applications for Dispensing / Permits / Yellow Fever licences are submitted on emails:
Download application forms from National Department of Health website: www.health.gov.za. Scroll down to Services and Links, click Licensing Unit, click Forms you will see the relevant Dispensing / Permits / Yellow Fever Reprint Form.
Email the completed form to dispensepps@health.gov.za / ndohpermits@health.gov.za / yellowfeverlicenses@health.gov.za
You may email your queries:
NB: Ensure that your subject line is your initial, surname & your council registration number.
Or contact us on numbers:
012 395 8213/8206 (Dispensing licences)
012 395 8314/8315 (Permits & Yellow Fever)
You must apply for Reprint of the licence. Download application forms from National Department of Health website: www.health.gov.za. Scroll down to Services and Links, click Licensing Unit, click Forms you will see the relevant Dispensing / Permits / Yellow Fever Reprint Form.
Email the completed form to dispensepps@health.gov.za / ndohpermits@health.gov.za / yellowfeverlicenses@health.gov.za
It is not for you to advertise your intention to apply for Dispensing Licence / Permit / Yellow Fever Licence.
Our process takes 90 days from the day we have received all required documents.
Government Departments does not issue Invoices/Statements.
For queries you can email pulse@health.gov.za – ensure that the subject line of your email contains at least the following:
Follow the steps below to apply for a licence or permit:
Advertising your intention to apply for a licence/permit is not necessary.
You can just register on PuLSe and follow the instructions on how to apply for a licence/permit.
Dispensing Licence & Compounding and Dispensing Licence - Private sector only
Yellow Fever License - Private sector only
Section 22A (15) Permit
Regulation 31 - Midwife Permit
Pharmacy Premises Licences
You can use electronic funds transfer (EFT) into the Department’s ABSA bank account using the account details below;
Bank name: ABSA
Account Holder: National Department of Health
Branch: Vermeulen Street
Branch code: 632005
Account No: 4053643510
Account type: Cheque account
Reference: To be provided to you upon application
The licence/permit application procedure will start once you have uploaded the documents supporting your application. A new application is finalised within 90 days of receipt of all required documentation.
The application for a Section 22A (15) Permit of the Medicines and Related Substances Act (Act 101 of 1965) follows a different procedure.
These permits are issued by the Director-General after consultation with the South African Pharmacy Council (SAPC). On receipt of your online application, a copy of the application will be submitted to the SAPC for consideration with reviews taking place once a quarter. The National Department of Health finalises all applications within 30 days of receiving a recommendation from the SAPC.
For contact details for the National Department of Health Licensing Unit, including their physical address, please see the Contact page on this site.
For a list of the providers that have been accredited to provide dispensing courses, please visit www.pharmcouncil.co.za. Please contact the South African Pharmacy Council on 0861 7272 00 or +27 12 319 8500 if you have any questions in this regard.
For more information on where to do a travel medicine course please contact the South African Society of Travel Medicine (SASTM) at www.sastm.org.za.
