- NATIONAL HELPLINE: 0800 012 322
- WHATSAPP NUMBER: 0600 123 456
- info@health.gov.za
Users may view, copy, download to a local drive, print and distribute the content of this website, or any part thereof only for non-commercial, informational or reference purposes.
Users who wish to use content from this site for commercial purposes may only do so with the prior written permission obtained from the relevant manager at telephone number +27 12 395 8000 or e-mail info@health.gov.za. Any production and/or copy of the content or portion thereof for commercial purposes must include this copyright notice: ® National Department of Health: ALL RIGHTS RESERVED.
All moral and any other rights of the National Department of Health or other legal entity in respect of which content is obtained on this site not expressly granted are reserved.
All content, data and trademarks, including, but not limited to, software, technology, databases, know-how, text, graphics, icons, hyperlinks, private information, designs, program, publications, products, processed, or ideas described in this website may be the subject of other rights, including other intellectual property rights, which are the property of or licensed to the National Department of Health, or a legal entity, and as such are protected from infringement by South African legislation and international treaties and conventions. Subject to the rights afforded by the user herein, all other rights to all intellectual property on this website are expressly reserved. By accessing data on this website, the user is not licensed or authorised.
The information on this website is intended to provide general information on a particular subject or subjects and is not an exhaustive treatment of such subject(s).
It is the sole responsibility of the user to satisfy itself prior to accessing this website that the website will meet the user’s individual requirements and be compatible with the user’s hardware and/or software. Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of the National Department of Health or any legal entity in respect of which information, ideas and opinions are expressed on this website. Users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.
The National Department of Health makes no representations or warranties, implied or otherwise, that, among others, the content and technology available from this site are free from errors or omissions, that the service will be 100% uninterrupted and error-free or will meet any particular criteria of performance or quality. This site is provided “as is”. The National Department of Health expressly disclaims all implied warranties, including, without limitation, warranties of merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy. It makes no express or implied representations or warranties regarding the content of the website and that the website has been compiled or supplied to meet the user’s individual requirements. Users are encouraged to report any possible errors, malfunctions or offensive material.
The use of the content of this website is at the user’s own risk. The user assumes full responsibility and risk of loss resulting from the use of the content of this site. The National Department of Health or any of the legal entities in respect of which information is contained on this site, or employees of the National Department of Health or such entity, will not be liable for any special, indirect, incidental, consequential, or punitive damages or any other damages whatsoever, whether in an action of contact, statute, tort (including, without limitation, negligence), or otherwise, relating to the use of this document or information. If any of the foregoing is not fully enforceable for any reason, the remainder shall nonetheless continue to apply. Subject to sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, 2002 (Act 25 of 2002), the National Department of Health shall not be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this website or the services or content provided from and through this website.
Certain links on the web server lead to resources maintained by third parties over whom the National Department of Health has no control. The National Department of Health makes no representations or warranties as to the accuracy of, or any other aspect relating to those resources.
The provisions of Part 2 of Chapter lll of the Electronic Communications and Transactions Act, 2002 is hereby excluded from applying to any electronic communications and data messages that a user sends to the National Department of Health via this website. Any communications or data message that a user sends to the National Department of Health will be regarded having been received by the National Department of Health when receipt is acknowledged in writing. If the user does not receive a response within a reasonable period of time, the user should follow it up with the National Department of Health. The National Department of Health shall not be liable for any failure to respond.
If a user requires any information from the National Department of Health regarding its services or the content of this website the e-mail address info@health.gov.za should be used.
Protection
The National Department of Health has in place reasonable commercial standards of technology and operational security to protect all information provided by users from loss, misuse, alteration or destruction. All reasonable steps will be taken to secure a user’s information. Authorised employees, who are responsible for the maintenance of any sensitive data submitted, are required to maintain the confidentiality of such data. The policy applies to all employees of the National Department of Health or bodies that may receive such information from the National Department of Health. It is expressly prohibited for any person, business or entity to gain or attempt to gain unauthorised access to any page on this website, or to deliver or attempt to deliver any unauthorised or malicious code to this website. If a person delivers or attempts to deliver any unauthorised, damaging or malicious code to this website or attempts to gain unauthorised access to any page on this website, a criminal charge will be laid against that person, and, if the National Department of Health or any public body should suffer any damage or loss, civil damages will be claimed.
Linkage and framing
We welcome third-party websites to link to the information that is hosted on these pages.
It is expressly prohibited for any person, business, entity or website to frame any page on this website, including the home page, in any way whatsoever, without prior written approval of the National Department of Health.
Links to third-party websites
The National Department of Health may provide links to other websites only as a convenience. The inclusion of any link does not imply the National Department of Health’s endorsement of such sites. Linked websites or pages are not subject to the control of the National Department of Health. The National Department of Health is not responsible or liable, directly or indirectly, in any way for the content, use or inability to use or access any linked website or any links contained in a linked website.
Introduction
The privacy statement applies to the National Department of Health and any legal entity, which control, verify or make use of information that may be collected via this site.
Any user may visit this site without providing any personal information. A user, however, agrees to the use of such data in accordance with this privacy statement. Please note that this site may contain links to other sites which are not being governed by this privacy statement.
If a user has any questions or concerns regarding this privacy statement or the user’s privacy while using this website, the e-mail address info@health.gov.za could be used.
Cookies
The National Department of Health may use cookies (small text files stored in a user’s browser) or web beacons (electronic images that allow this website to count users who have accessed a particular page and to access certain cookies) to ensure that the website is well managed and to facilitate improvement of the site. The National Department of Health or its service provider(s) may use cookies to collect aggregated data. The National Department of Health may use such devices from time to time to track information on its systems and identify categories of users by items such as IP addresses, domains, browser types and pages visited. The web administrator uses the information to analyse the number of users of different areas of the site and to ensure that this site is serving as a useful and effective information source.
Neither cookies nor web beacons collect personal information such as the user’s name or e-mail address. A user may reject cookies as most browsers permit individuals to decline cookies. Under certain circumstances users may be denied access to some parts of this website if their browsers are set to decline cookies.
Personal information use
Personal information is used only for limited purposes. The National Department of Health may use this information to create a personal profile to customise its response to further requests or enquiries and to improve the website. When a user chooses to register online for a National Department of Health hosted event, the department will use the information the user submits to respond to the user. In addition, the web administrator may, when necessary, use a user’s information for various site-related tasks. The National Department of Health will ensure that any marketing activities comply with applicable law and that it is implemented with procedures to obtain the necessary consent before sending the user’s e-mail containing information about the National Department of Health’s services. The user may at any time request that the National Department of Health discontinue sending such material to the user.
Disclosure to third parties
Although the National Department of Health may provide users’ information to service providers that handle information on its behalf, it will usually not share the information with third parties or other public entities for secondary or unrelated purposes unless otherwise disclosed at the point of collection.
Personal information may be transmitted internationally through the National Department of Health or to third parties for the purposes identified above. This will not include transfer to countries without data protection rules similar to those in effect in the user’s country of residence. By providing information to the National Department of Health through this website, the user is consenting to such transfers.
Where appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary or desirable to comply with legal or regulatory obligations or requests or for the purposes identified above.
No agreement
Nothing contained herein creates or is intended to create a contract or agreement between the National Department of Health and any user visiting the website.
Children’s privacy protection
The National Department of Health recognises the importance of protecting children’s privacy in the interactive online world.
These terms and conditions of use constitute the entire professional or other relationship between the National Department of Health and the user of this website. Any failure by the National Department of Health to exercise or enforce any right or provision of these terms and conditions of use shall in no way constitute a waiver of such right or provision. If any term or condition of the use of this website is not fully enforceable or valid for any reason, such term(s) or condition(s) shall be severable from the remaining terms and conditions. The remaining terms and conditions shall not be affected by such unenforceability or invalidity and shall remain enforceable and applicable.
The National Department of Health reserves the right to change, modify, add to or remove from portions or the whole of these terms and conditions of use from time to time. Changes to these terms and conditions of use will take effect upon such changes being posted on this website. It is the user’s obligation to periodically check these terms and conditions of use at the website for changes or updates. The user’s continued use of this website following the posting of changes or updates will be considered notice of the user’s acceptance to abide by and be bound by these terms and conditions of use, including such changes or updates.
The full name and legal status of the website owner is:
The National Department of Health, a national government department of the Republic of South Africa, as represented by the Director-General of Health.
The website address of this website is: www.health.gov.za
Contact details of website owner:
Postal address:
National Department of Health
Private Bag X828
PRETORIA
0001
Street Address:
National Department of Health
Dr AB Xuma Building
1112 Voortrekker Rd
Pretoria Townlands 351-JR
Pretoria
0187
Tel: +27 12 395 8000
E-mail: info@health.gov.za
